Call Centre Service : Products

• Products
• Mapping Software
• Health Market
• Store Locations
• Simulate drive times
• Know your customers better
• Increase circulation
• Plan media campaigns
• Create territories
• Analyse your markets
• Drive Time
• Call Centre Service
• Store Locator
• Check mileage claims
• Plan logistics
• People Classification
• Improve services
• Assess health needs
• Plan site locations
• Find more customers
• Boundary Datasets
• AdminView
• PostView
• Web Mapping
• Public Sector
• Radio Industry
• Regional Press
• Clicky Maps
• Geocoding
• PostView Sample Data
• Royal Mail PAF Data
• Mapping Data
• NAVTEQ Data
• Collins Bartholomew Data
• Ordnance Survey Data
• Census Data in Marketing
• PostCode Atlas
• Buy Postcode Atlas

Enhance call centre service

Quickly answer your customers' location queries

Incorporating TimeTravel within your company database enables your customer advisers to quickly and easily conduct an informed search for the nearest store to their caller's location.

Linking your store database with TimeTravel enables you to compute the location of each customer enquiry (i.e. their postcode location) against the drive time matrix to recommend the closest "search matches" (i.e. your stores) based upon driving time.

Which version of TimeTravel is most suitable for you?

We provide two versions of TimeTravel to suit the level of detail required for your application - TimeTravel and TimeTravel Plus.

In the standard version of TimeTravel, the matrix is built at postcode district and postcode sector level, so provides the time and distance it takes drive from one district or sector to another.

» Find out more about the standard version of TimeTravel

For applications where there is a greater density of locations and more accuracy is needed than district or sector drive times, TimeTravel Plus offers the solution. It is built at full postcode level, providing the time and distance it takes to drive between a selected list of postcodes (e.g. hotels) and other UK postcodes.

» Find out more about TimeTravel Plus

Time Travel in action

Read how Skoda is using TimeTravel in their call centres.

Find out more about TimeTravel

To find out more or to buy TimeTravel, complete our enquiry form or call us on 01904 701020.