Enhance call centre service
Quickly answer your customers' location queries
Incorporating TimeTravel within your company database enables your customer advisers to quickly and easily conduct an informed search for the nearest store to their caller's location.
Linking your store database with TimeTravel enables you to compute the location of each customer enquiry (i.e. their postcode location) against the drive time matrix to recommend the closest "search matches" (i.e. your stores) based upon driving time.
Time Travel in action
Read how Skoda is using TimeTravel in their call centres.
Find out more about TimeTravel
To find out more or to buy TimeTravel, complete our enquiry form or call us on 01904 701020.